Terms of service
Terms of Service
Last Updated: 08/28/2026
Welcome to SWAYE. These Terms of Service (“Terms”) govern your use of our website, shopswaye.com, and your purchase of products from SWAYE.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or place an order.
1. General
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this website.
We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion when permitted by applicable law.
2. Products and Availability
We make every effort to display our products, colors, sizes, descriptions, and images as accurately as possible. However, colors may appear differently depending on your device or screen settings.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product information at any time without prior notice.
If a product becomes unavailable after you place an order, we may cancel the unavailable portion of your order and issue an appropriate refund.
3. Pricing
All prices are listed in USD unless otherwise stated.
Prices are subject to change at any time without notice.
We reserve the right to correct pricing, description, or other errors on our website. If an error affects an order you have placed, we may contact you before processing the order or cancel the affected order and provide an appropriate refund.
Applicable taxes and shipping charges may be added to your order at checkout.
4. Orders and Payment
By placing an order, you agree that all information you provide is accurate, complete, and current.
You agree to provide valid payment and billing information. Orders are not considered complete until payment has been successfully processed.
We reserve the right to refuse or cancel an order for reasons including, but not limited to:
- Suspected fraudulent activity
- Incorrect pricing or product information
- Product availability
- Errors in shipping or billing information
- Unusual or excessive ordering activity
If we cancel an order after payment has been processed, we will issue a refund to the original payment method when applicable.
5. Shipping
We ship orders to the locations listed on our website at checkout.
Estimated shipping times are provided as estimates and are not guaranteed unless otherwise stated.
SWAYE is not responsible for delays caused by carriers, weather, natural disasters, holidays, customs, incorrect shipping information, or circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.
Once an order has been delivered to the shipping address provided at checkout, SWAYE is not responsible for packages that are subsequently lost, stolen, or misplaced.
6. Returns, Refunds, and Exchanges
Our Returns, Refunds & Exchanges Policy is incorporated into these Terms.
Please review our Refund, Return & Exchange Policy before placing an order for information regarding eligible returns, exchanges, refunds, final-sale items, and return shipping.
7. Promotions and Discounts
From time to time, we may offer promotional codes, discounts, or special offers.
Promotional codes:
- May have expiration dates
- May be limited to one use per customer
- May not be combined with other promotions unless expressly stated
- May exclude certain products or collections
- Have no cash value unless otherwise required by law
We reserve the right to modify or cancel promotions at any time, subject to applicable law.
8. Gift Cards
If gift cards are offered, they may only be used toward eligible purchases on shopswaye.com.
Gift cards are not redeemable for cash except where required by applicable law.
Gift cards may not be resold or used for unauthorized commercial purposes.
9. Intellectual Property
All content on this website, including but not limited to logos, brand names, photographs, graphics, product images, text, designs, videos, and other materials, is owned by or licensed to SWAYE unless otherwise stated.
You may not reproduce, distribute, modify, copy, sell, or commercially exploit our website content without our prior written permission.
10. User Content
If you submit reviews, photographs, comments, testimonials, or other content to us, you grant SWAYE permission to use, reproduce, display, and share that content for business and marketing purposes, subject to applicable law.
You represent that you have the right to submit the content and that it does not violate the rights of another person or entity.
We reserve the right to remove content that we believe is unlawful, offensive, inappropriate, or otherwise violates these Terms.
11. Prohibited Uses
You may not use our website for unlawful or unauthorized purposes.
You agree not to:
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to our website or systems
- Interfere with the security or operation of our website
- Submit false or misleading information
- Use our website to commit fraud
- Copy or reproduce our website or content without permission
- Use automated systems to access or collect information from our website without authorization
- Attempt to harm or disrupt our website, servers, or other users
12. Third-Party Services and Links
Our website may use third-party services or contain links to third-party websites.
We are not responsible for the content, policies, products, services, or practices of third-party websites or services.
Your use of third-party services may be subject to those providers' own terms and policies.
13. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect information provided through our website.
14. Disclaimer
To the fullest extent permitted by applicable law, our website and products are provided without warranties beyond those that cannot legally be excluded.
We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms is intended to exclude or limit any consumer rights or warranties that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the fullest extent permitted by applicable law, SWAYE and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.
Nothing in these Terms limits liability where such limitation is prohibited by law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless. SWAYE, its owners, employees, affiliates, and service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or misuse of our website.
17. Changes to These Terms
We may update these Terms from time to time.
The updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
18. Governing Law
These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.
Any disputes will be handled in the courts located in Spartanburg, South Carolina, unless applicable law requires otherwise.
19. Contact Us
If you have questions about these Terms, please contact us:
SWAYE
natalie@shopswaye.com
shopswaye.com